I saw many CB recognized recaptcha = they mostly looked a lot wrong - yet "recognized" - the very same results from spaqmvilla = lots of guesses "recognized" yet looking mostly WRONG result = HUGE amount of target URLs needed to obtain my daily verified quota
then 2 days ago, I removed CB completely and let antigate process all result is some 20-30% MORE verified submissions
hence instead of letting software GUESS, I let antigate-humans solve for the remainder of my SER project time
Hoping someone can figure out a solution. I was doing great when spamvilla was working. lately been doing good still but not even close to as to what it was before.
Dear user its Kelvin here from spamvilla First of all I
would like to apologies for support issues and downtime last month, my
mother left us and right after that I was hospitalized as well due to
nature of our ocr business it’s pretty basically one men’s show and due
to it the support and new order process was completely gone I just got
discharged and back to my home and started working, I really want to
apologies for this scenario but It was not and never intentionally done,
anyhow I want to thanks to customers base who really supported and hung
with me in this real bad timesupport and new order processed will be
taken care from tomorrow morning and I promised service will be back and
will be 1000 times better and stable as well
But why Kevin don't reply in this topic and give people some extra bonus for time, when spamvilla was down? (maybe 80% of time)?
Yeah, going to need more assurance than that and some goodwill from Spamvilla before I sign back up. It was undoubtedly a killer service and worked very well (when it was up), but I can't have my projects running with DBC as a backup to spamvilla and have it burn through my captchas when spamvilla goes down. He should really extend an offer to give the service free for at least a month.
Like some people here have mentioned. Spamvilla slowed down SER too much for me. I only realised this when i turned it off and let CB solve recaptcha and verified per day have increased by 50% or more.
Spamvilla is running again for me. Speed is good, solving rate is good and manually watching them verifies that. Until there is a better option, spamvilla is priced right and when it works it's great.
I would wait for a day or two before signing up again. Everyone it would be awesome, if you can let us know if the service is up and working without any problems, so it can help other members to decide on this service.
I got my refund which had more to do with a billing mistake on my end then anything. I would say to give the guy a few days to get his service in order and then it will be much easier to say if it is worth it or not.
It is important to make business not too personal. The service is worth it or not but it isn't worth it to get too crazy over it one way or another.
MegaOCR works quite good for me. It has the solving rate with 5-8% less than spamvilla but at least the service is online all the time and no downtimes. On spamvilla i had DAYS when the service didn't worked.
I think the test of all this is if Kelvin 1) comes here and apologize quickly and sincerely 2) compensates us for the time lost and extremely poor service. It's one thing to apologize and all, but if you refuse to compensate us for the time lost, what kind of apology is that?
The problem is that i had lost more than 2000$ because of the downtimes Spamvilla had. I personally don't need a discount of 100$ because the service was down. I had 2 x 150$ plans on Spamvilla.
At least megaocr uptime is good and i don't lose money and my bot is working 24/7.
This is the second time he beg for our apologizes guys. Hey @Spamvilla, I guess you have to temporary close your service and repair all the bad service you have and relationship here.
We know and sorry for your family problems, but let's act professional here man! Every single people here paid you and hope get the best service from you. But what've got? You're service gone really bad because of your service.
Let's be gentle here man, don't just wrote an email and aplogize there. Come here and clear these all fuckin problem with your service.
Listen bro, you just broken all trust that we got for you.
It was up and working yesterday. I let it run on all of my servers overnight. When I woke up this morning I only had about 1000 verified on each server instead of the 10,000 I expected. I checked and Spamvilla was down again...now I'm very far behind today because SV timed out all of my threads and I only built 10% of the total links I expected.
hmmm, i bougth in saturday (7.12.13) spamvilla account for 150$, now still my account are not active. this is scam? i sent 2 ticket, sent mails and still same, i think this was mistake, not good
You had a service here people really liked. I am even interested in it if you decide to handle these problems. But you have to man-up and be professional. I can't think of a person here who does not feel badly about your personal loss. However, you were provided a key to this forum to make money. The people here paid you some nice $$$ for your product, and deserve to be treated like paying customers.
If I look back at almost every situation in my life where there was an argument or bad feelings, it was because of poor communication. When people don't communicate, they lose the ability to manage the other person's expectations. That is where you are at right at this point in time. Your last post here was November 23rd.
I am throwing you a lifeline buddy. You have an opportunity to do the right thing. If you need my advice on what to do to get out of this mess, please PM me. I will help you. This is a major forum. Please don't communicate with one forum, and hope one of your buddies brings the message here. You need to bring that message here yourself. I am asking you to step up to the plate and start communicating.
Everyone has the ability to turn a bad situation into a good one. You may as well start now.
i dont read this topic before, i read other, so i dont think so that im moron. Ok, my mistake that i dont saw what is here but... my money my problem, this all, if this is scam i try get money back from paypal, if this will be impossible .... what i can say, ......life
It's definitely not a scam, the product works and works better than anything else in the world. The problem is Kelvin (@Spamvilla) can't keep it running. I would imagine his servers are getting overwhelmed and he is in over his head with load balancing. His mother died which compounded the problem.
I think this is true because he sent out the email and it worked perfectly for a couple of hours before crashing again. That makes me believe that he restarted the server, everyone started hitting it and it crashed.
@macintoshies You can just issue a dispute to PayPal for refund. Although it takes 2-3weeks for PayPal to refund you, however it's a 100% refund.
I'm also tired of waiting SpamVilla to get things right. I'm issuing a dispute now. For these 2 months, I will head over to MegaOCR. And yes, MegaOCR should thank Spamvilla for that mess
reeve95545 for mega ocr how many project and how speed is possible for one instances gsa? i have about 30 project per one gsa with 300 threads speed, this will be work?
We think that a month of free use is the least he could (and should) do - our account has been unusable for roughly 12 days now, resulting in a few thousand dollars usage on DBC.
@Brandon Spamvilla servers should not get down only if customers use them, i mean thats all this service is about, you send requests to his server to get a captcha solved, it should not get down for that. If i were to predict i would say spamvilla lacks the security needed to run a service like this. If people can get this servers down with ddos attacks and the service will be down for weeks this easily, how about you take 5% of the income you made from the clients and invest into improving the security, maybe hire one man for support and this service will kick ass. I still trust Kelvin will turn this around, thats why i stick with him till now and didnt bitch about it at all, but its hard not to feel bad when you know you lost x,xxx$ due to downtime.(imagine all of us)
@mmtj from what i understood from bhw, he will only refund us the days it was down, so around 2 weeks only
yip finally up again and working great as ever .. i just hope kelvin now has time to handle all subscribtions again ..and hopeful something like that won't happen again
@eLeSlash I was more referring to the server crashing due to too many incoming connections hitting at the same time. That can definitely crash a server. I'm not defending him, he's making plenty of money to upgrade and hire someone to develop a fail safe as well as customer support.
A question for those of you that signed up with Mega OCR when Spamvilla was down - are you moving back to Spamvilla? Is Spamvilla still better than Mega OCR?
newbieseo I may try it again, but not for a while. I liked the service when it worked, but I have no time or patience for all the down time and lack of support. I don't want to have to always check if the service is on or not multiple times a day. If I pay for a service, I expect to get the service as promised.
This whole thing reminded me of years ago trying to find reliable proxy providers. I used to have to use 2 or 3 different providers at a time just to keep from having long periods of down time.
It's disturbing that he doesn't reply to any support requests and doesn't show up here. What is up with this guy? I just hope that some day someone with the budget like @crownvic comes over and buys out spamvilla, lol.
Comments
result = HUGE amount of target URLs needed to obtain my daily verified quota
then 2 days ago, I removed CB completely and let antigate process all
result is some 20-30% MORE verified submissions
hence
instead of letting software GUESS, I let antigate-humans solve for the remainder of my SER project time
Dear user its Kelvin here from spamvilla
First of all I would like to apologies for support issues and downtime last month, my mother left us and right after that I was hospitalized as well due to nature of our ocr business it’s pretty basically one men’s show and due to it the support and new order process was completely gone I just got discharged and back to my home and started working, I really want to apologies for this scenario but It was not and never intentionally done, anyhow I want to thanks to customers base who really supported and hung with me in this real bad time support and new order processed will be taken care from tomorrow morning and I promised service will be back and will be 1000 times better and stable as well
But why Kevin don't reply in this topic and give people some extra bonus for time, when spamvilla was down? (maybe 80% of time)?
On my end it's still not working.
We know and sorry for your family problems, but let's act professional here man! Every single people here paid you and hope get the best service from you. But what've got? You're service gone really bad because of your service.
Let's be gentle here man, don't just wrote an email and aplogize there. Come here and clear these all fuckin problem with your service.
Listen bro, you just broken all trust that we got for you.
I think this is true because he sent out the email and it worked perfectly for a couple of hours before crashing again. That makes me believe that he restarted the server, everyone started hitting it and it crashed.
as brandon says .. i am very pleased with the product too but something fishy is going on there .. ,(
I still trust Kelvin will turn this around, thats why i stick with him till now and didnt bitch about it at all, but its hard not to feel bad when you know you lost x,xxx$ due to downtime.(imagine all of us)
@mmtj from what i understood from bhw, he will only refund us the days it was down, so around 2 weeks only
@eLeSlash I was more referring to the server crashing due to too many incoming connections hitting at the same time. That can definitely crash a server. I'm not defending him, he's making plenty of money to upgrade and hire someone to develop a fail safe as well as customer support.
Welcome back Kelvin.
This whole thing reminded me of years ago trying to find reliable proxy providers. I used to have to use 2 or 3 different providers at a time just to keep from having long periods of down time.
and u know guys he gave me 10 days free of down time. LOL service is down whole month from me and i got 10 days. wow..
still no reply of tickets.
and why only 10 if the service was down for ~20 days ?
So if you want a refund just opened a paypal dispute