DeathByCaptcha fails to get the balance

0
HI, 
currently i got some problem with DeathByCaptcha
yesterday, i just bought DeathByCaptcha balance around 5k 
got error massage when i tried to test it

""your host file is modified. this is usually done by captchabreaker to redirect captcha queries to its own. please disable this option. continue anyway?"
then after it done
"unable to get balance"

tried to check the login information and it fully activated on their website ? then how ? 
tried to email them but still no answer..

(before using DBC, iam try to use gsa captcha breaker and sniper but it already unistalled)

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