GSA suddenly closing with error relying to SER Engines
Hi there,
since yesterday GSA SER is suddenly shutting down after between 10 and 40 minutes of usage.
When I look in the error report windows is showing me, it says this:
Problem signature:
Problem Event Name: BEX
Application Name: Search_Engine_Ranker.exe
Application Version: 15.6.6.0
Application Timestamp: 2a425e19
Fault Module Name: SerEngines3.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5f93db29
Exception Offset: 003de9bc
Exception Code: c0000409
Exception Data: 00000007
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: 8c24
Additional Information 2: 8c244decc99d82288c58308af312cb48
Additional Information 3: e476
Additional Information 4: e47613786e5101df743dbd770a16bef1
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Problem Event Name: BEX
Application Name: Search_Engine_Ranker.exe
Application Version: 15.6.6.0
Application Timestamp: 2a425e19
Fault Module Name: SerEngines3.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5f93db29
Exception Offset: 003de9bc
Exception Code: c0000409
Exception Data: 00000007
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: 8c24
Additional Information 2: 8c244decc99d82288c58308af312cb48
Additional Information 3: e476
Additional Information 4: e47613786e5101df743dbd770a16bef1
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Has anyone an idea what I may do? Thanks in advance
Comments