GSA suddenly closing with error relying to SER Engines
ChrisTian
Germany
in Bugs
Hi there,
since yesterday GSA SER is suddenly shutting down after between 10 and 40 minutes of usage.
When I look in the error report windows is showing me, it says this:
Problem signature:
Problem Event Name: BEX
Application Name: Search_Engine_Ranker.exe
Application Version: 15.6.6.0
Application Timestamp: 2a425e19
Fault Module Name: SerEngines3.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5f93db29
Exception Offset: 003de9bc
Exception Code: c0000409
Exception Data: 00000007
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: 8c24
Additional Information 2: 8c244decc99d82288c58308af312cb48
Additional Information 3: e476
Additional Information 4: e47613786e5101df743dbd770a16bef1
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Problem Event Name: BEX
Application Name: Search_Engine_Ranker.exe
Application Version: 15.6.6.0
Application Timestamp: 2a425e19
Fault Module Name: SerEngines3.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5f93db29
Exception Offset: 003de9bc
Exception Code: c0000409
Exception Data: 00000007
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: 8c24
Additional Information 2: 8c244decc99d82288c58308af312cb48
Additional Information 3: e476
Additional Information 4: e47613786e5101df743dbd770a16bef1
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Has anyone an idea what I may do? Thanks in advance
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