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Emails not being verified / deleted from Hotmail

davbeldavbel UK
edited March 2013 in Need Help
Hi All

I think I've read of others having similar issues, but I'm unable to find the thread...

Having checked through my projects it appears that SER isn't deleting / verifying all emails.

I'm using Hotmail for the most of the projects and it seems that with projects that have a higher number of submissions, then all the emails do not get verified / deleted.

One project has 70k submissions, but in the Hotmail acct there are still 7000+ emails in the inbox, some of these date back to the 17th (24th today) - This is the same for all the accounts that are affected.  The oldest emails all date to the 17th - Could this date have coincided with an update?

Verifications is set to run every 1440 and my email settings for all my projects are:

My questions are:
  1. Is anyone else having the same problems?
  2. What did you do to resolve?
  3. Is there a way of forcing the emails to be verified / deleted without either going through each one or blanket deleting within Hotmail?

Cheers All


  • AlexRAlexR Cape Town
    I had a similar issue on 1 VPS but not the other with a catchall. Same setups, identical, but on the one it deleted as it should and on other it never deleted. I've now moved to a new VPS provider, so will check on new one if it resolved it. Not sure if it's relevant, but definitely had the issue. 
  • I think this is because of the 15 minutes between logins.

    Calculated that in 24 hours SER will be able to perform "only" 96 email checks from the same domain (
    If you have many projects and/or when you have many emails per projects it will just take to much time to check them all...

  • @davbel I think that if you use proxies for email, you don't need to use also the 15 minutes between logins, that could solve your problem.
  • same opinion and expierence like post above!
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