crashing after update to 6.38

Stanger

immediately after the update I started getting the memory errors and GSA crashing. This is happening on both installs. I sent in a bug report on one of them but it's got me at a standstill now.

on1x1

My windows crashing with new version of SER

Sven

fixed two bugs for upcoming version (after receiving bugreports). So let me know if new one is fixing it.

Stanger

ok thanks

HappyBear

Version 6.40 still has GSA lock up for me only seconds after starting it.

Sven

What in detail lock up? Do you get a bugreport?

HappyBear

upgrading to v6.40 overwrote my working version of v6.38 so if anyone can post a copy of that I'd be your best friend

HappyBear

sorry, I did not see your reply before the above post.  There is no bug report, the software is running, and then everything stops, it just stops working, and I cannot stop or close the program.

HappyBear

if you are the same Sven of Berman hosting, you are welcome to access my vps and see exactly what is going on.

Sven

@HappyBear yes please leave login details in pm

HappyBear

sent

alexxx

Crash after update to 6.40 ... sorry for russian language on screen

Stanger

still getting out of memory errors and crashing - sent bug report

also had to go in and turn off the box telling it to ask you for captcha

LeeG

Problem signature: Problem Event Name: APPCRASH Application Name: Search_Engine_Ranker.exe Application Version: 6.4.0.0 Application Timestamp: 2a425e19 Fault Module Name: Search_Engine_Ranker.exe Fault Module Version: 6.4.0.0 Fault Module Timestamp: 2a425e19 Exception Code: c0000005 Exception Offset: 00007874 OS Version: 6.1.7601.2.1.0.272.7 Locale ID: 2057 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline:

C:\windows\system32\en-US\erofflps.txt

alexxx

this is present in all crashes ... .. loaded urls...loaded urls...application freez..

Sven

bahh what an evening (my g/F hates me)...but finally i found the issue (hopefully). v6.41 should fix it.

Samx

Sorry, and thank you

Stanger

I just got another crash with "out of memory" errors. I sent a bug report.

Stanger

Mine is still doing the same overnight. It will run for a few minutes and give tons of "out of memory" errors until it crashes. I can't use it.

Sven

@Stanger this must be something else, the bug from this thread is fixed. Your sure it's not some of your project settings?

Stanger

I didn't change anything at all, just did the upgrade. I haven't touched the settings in over a week.

Samx

Is there a change log posted for each version?

Sven

@Samx click on the Help button to view changelog

@Stanger whats the memory usage?

Stanger

vps1 - 1gig
vps2 - 539mb

Sven

@Stanger please provide the project and setting backup for debuging...if this was not a problem in the past it must be something on your projects that is leaking memory. Though my projects didn't leak any memory so it's hard for me to debug this if it does not happen.

Stanger

tell me what you need me to send you.

I've had these campaigns running for over two weeks with no changes because they were running great and getting great results. Did the 6.38 upgrade and then the other upgrades and all I get now are memory errors and then crashing. I've been sending bug reports about every 5th time it crashes.

I turned each one off and now back on one at a time to see if I can find something.

Sven

I need project and setting backups.

Stanger

when I try to backup the settings, I get the "out of memory" error. I have GSA stopped when trying to do the backups.

Sven

So it's your project thats too big I guess. Maybe zip the project folder manually and send me that?

Stanger

ok I'll get it done. I tried only running a few projects and its still crashing out. Very frustrating.