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GSA SER not opening

Ozkar UlloaOzkar Ulloa Mexico
in Need Help
Hi all,

I'm strugling with GSA since it isn't opening. I just see a black screen and that is it.


This is hapenning in both windows 10 and 11.

Any thoughts?
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Comments

  • SvenSven www.GSA-Online.de
    wow thats new :( Did this also happen with older versions?
  • Ozkar UlloaOzkar Ulloa Mexico
    Yes, It just stopped working.
  • SvenSven www.GSA-Online.de
    OK, but it was working ones right? Can you tell on what OS and what changed?
  • Ozkar UlloaOzkar Ulloa Mexico
    It was working perfectly but suddenly it stopped working. I thought that main window was hidden (I use 2 screens but disconnected one). I tried to bring it to front, maximize it and nothing, I just get a black screen and program dosen't respond according to task manager. I'm using windows 11.
  • SvenSven www.GSA-Online.de
    is there any way for me to login to this system and check?
  • Ozkar UlloaOzkar Ulloa Mexico
    Hi Sven, I was finally able to make it work. GSA was hiding inside a desktop window. I did modify windows display arrangement to see it and it didn't show properly when I was maximizing software cause it was displaying a pop up. I closed the pop up and dragged software to main window and that was it.
  • SvenSven www.GSA-Online.de
    Thanks for getting back with an explanation. Though I don't know if thats something I can fix for other users. Is there any way how I can reproduct this?
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