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License STOP Working.

I bought a GSA license a few weeks ago.
I registered the Software and it worked.

Today, I saw the "Update Available" msg in the software.
When clicking to update the software, it simply stopped working. Destroying and ruining all my work.

I tried to uninstall and install again numerous times. I tried to insert my license again numerous times.
Nothing work.

I get the msg I should contact.

"Please request an activation code from and provide name / serial as reference"

I contacted the email with no reply.


  • DeeeeeeeeDeeeeeeee the Americas
    edited November 2019
    Hello, friend. It's the weekend, so maybe Sven might take an extra day getting back to you. Trust me, tho, GSA has about the best customer service around.

    You'll be thankful you believed me and saved yourself the stress.

    For now, try this:

    Goto the C:/Users/Appdata/ folder and find the subfolder of the current Windows User that runs GSA-SER.

    Navigate to the GSA Search Engine Ranker sub-folder there.

    In there, you should find all your work.

    Please think about backing up this folder onto a stick.

    BTW, I am just another user like yourself! But we try to help one another on the GSA forums. :)
  • Right, i am Still waiting for an solution. But this is very bad for bussines, i have i day to creat projects and lose everything :(
  • SvenSven
    I have emailed you. Im also closing this thread as we do not discuss license issues on a public forum.
This discussion has been closed.