GSA Search Engine Ranker 12.06 Freezes all the time

I have upgraded to 12.06 and it keeps freezing all the time. I have the freezing issue on 2 machines: Windows Server 2008 64bit & Windows 7 64bit. I had to roll back to 11.93 (latest I had) and the freezing issue disappeared right away. Sven, can you please have a look into that? Does anyone have the same issue with 12.06?


  • SvenSven
    yes, send me the login details and i have a look....though till now noone reported such behaviour.
  • dabdab Wa
    edited July 2017
    Mine started doing it also with 12.05 and 12.06 no problems with earlier releases.  Mine doesn't freeze it gives the crash error and have to close program.  Sometimes it will run for hours with no problem.
  • SvenSven
    ok so it you get a bugreport windows?
  • yes
  • SvenSven
    did you sent it?
  • I didn't.  I will when it happens again.  It can ran hours with no problems so it may be a bit before it happens again.  anything else you need?
  • SvenSven
    the bugreport with a note to this thread would be all i need right now
  • Sven, I just sent you a bug report. I was running 300 threads with 50 proxies. I was using macro %file% almost in every field of the project. When I downgrade and run the same project in 11.92 version of GSA, it runs just fine.
  • I couldn't send a bug report but this is what came up.  One thing I noticed is One of the SERengines process was using 1,170.3 MB of memory

    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    Search_Engine_Ranker.exe
      Application Version:
      Application Timestamp:    2a425e19
      Fault Module Name:    KERNELBASE.dll
      Fault Module Version:    6.3.9600.18666
      Fault Module Timestamp:    58f32841
      Exception Code:    0eedfade
      Exception Offset:    00015608
      OS Version:    6.3.9600.
      Locale ID:    1033
      Additional Information 1:    3df7
      Additional Information 2:    3df764738e036fbe4484fd279e56722d
      Additional Information 3:    9c22
      Additional Information 4:    9c22cba7b95f0b74fbb34805743a3cde

  • SvenSven
    @getpaid that files are kind of big right? And it looks as they are not utf8 encoded. I made some changes on next update to be less resource hungry though.
  • SvenSven
    edited July 2017
    @dab this is something else it seems. Might have to do with serengine but Im not sure. This dump is not giving me much to work with.
  • All my files are ANSI encoded. Would changing them into utf8 help?
  • SvenSven
    yes, in what language is that?
  • English
  • SvenSven
    Accepted Answer
    hmm then it should be almost equal if you encode it in utf8 or ansi. Just a few chars are different here as e.g. the quotes. Anyway, next update should be less resource hungry, but if you encode them to utf8, it will also help in terms of speed as SER doesn't have to convert the content on its own.
  • I'm facing the same problem since I updated to 12.06, it has crashed all the time.
  • steelbonesteelbone Outside of Boston
    happening to me now too
  • shaunshaun
    Does SER just go black for you when it happens with an error message as below? I have had it a few times recently.

  • SvenSven
    @shaun with serengine running or without? Also with latest version 12.07?
  • shaunshaun
    @Sven That was before I updated to the latest version and SERE was running at the time. It hasnt happened since I updated though.
  • Looks like the 12.07 has solved the crashing problem. Thanks Sven.
  • SvenSven
    that would be great :) keep me updated @getpaid
  • It crashes for me about 2 minutes into starting the projects. Cannot send an error report, but here are the details:

    Problem signature:
      Problem Event Name: APPCRASH
      Application Name: Search_Engine_Ranker.exe
      Application Version:
      Application Timestamp: 2a425e19
      Fault Module Name: KERNELBASE.dll
      Fault Module Version: 6.1.7601.23796
      Fault Module Timestamp: 59028e59
      Exception Code: 0eedfade
      Exception Offset: 0000c54f
      OS Version: 6.1.7601.
      Locale ID: 1033
      Additional Information 1: 3df7
      Additional Information 2: 3df764738e036fbe4484fd279e56722d
      Additional Information 3: ad56
      Additional Information 4: ad56c10cb86a91a8ed4536faeb51f8bd

  • SvenSven
    @bobo anything in log on what was done last?
  • @Sven nothing of note, except the Memory goes over 1.02GB

  • @sven these are the stats right now. i expect it to crash shortly.
  • SvenSven
    then please click on HELP->Send bugreport and make a note on there with an url to this thread.
  • @bobo are you running Serengines?
  • @sven done. thanks! 
  • @sven yes, im running serengines
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