GSA crash - white screen

pedro

Hi,

GSA is crashing everyday and i dont know why.

Here a screenshot.

Here the text:
Description:
  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:    AppHangB1
  Application Name:    Search_Engine_Ranker.exe
  Application Version:    9.9.9.0
  Application Timestamp:    2a425e19
  Hang Signature:    7726
  Hang Type:    517
  OS Version:    6.1.7601.2.1.0.272.7
  Locale ID:    1033
  Additional Hang Signature 1:    77269c8a1b7eae4991b221678dbfd1c1
  Additional Hang Signature 2:    a559
  Additional Hang Signature 3:    a55961942be4c585ce00de75f2240dc0
  Additional Hang Signature 4:    7726
  Additional Hang Signature 5:    77269c8a1b7eae4991b221678dbfd1c1
  Additional Hang Signature 6:    a559
  Additional Hang Signature 7:    a55961942be4c585ce00de75f2240dc0

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Sven, anyway i can send you a log to see what is happening?

Tell me what i can send to you please.

Thank you.

pedro

@Sven, now GSA is crashing on my server everytime, i stast the projects (8-11 projects) and it crashes 1 or 2 minutes later.

pedro

I cant use it, it crashes everytime when i start it.

Please @sven tell me where i can send you logs or whatever you need to see which is the problem please.
I have tried to reboot the server but problem continues.

Thank you.

Sven

well can you reproduce this problem? If so send project and setting backups or let me have access to that system and I try to find the issue.

pedro

Hi @Sven

I have sent you a private message with the backups to reproduce the problem.

Thank you!