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SERengines didn't send me a refund

Hello guys,

i tested serengines for 1 month only but i didn't want to renew the subscription, i also sent them several emails , they didn't reply.
i also created recently 2 accounst with them now they take the monthly fees twice! So i opened a paypal dispute but still nothign happened.
why you guys just dont delete my subscription and refund me ?

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