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How Do You Get Local Clients?

I have some local clients, but most of mine are national/global and mostly from word of mouth. My site ranks top for my local area for a multitude of keywords, but I get hardly any local clients from it despite the search results being around 50-250 per month per keyword. I've had around 5 over the past 2 years. I'd like 5 a week....

I don't think my local prices are too high either. I don't just look at SEO keywords, I rank for others like get more website traffic/visitors, 1st page of Google, how make more sales online etc those type of long tails. My site is mobile friendly, it's fast, it looks OK but could do with a revamp I suppose, maybe it's too wordy. 

Or, should I tweak it and have a 'package' type thing where people can pay by PayPal and not have any dealings with me as I'm very hands on and usually meet them face to face or give them a full breakdown of what their site needs. 

Basically, I fail at selling local SEO. Should I go old skool and throw leaflets around businesses that I'd like to work with - although this completely defeats the point in being an 'online expert'. Or should I just start aiming for bigger city keywords ie. London? I work with a marketing company that sub-contracts work to me but they are weak and have only sent me 4 clients in 18 months. They send video reports of their competitors and call them up, email them, basically waste 100s of hours on clients that hardly ever sign a contract. I don't use contracts with my own clients and I think this is exactly why..

The reason being is I've cracked local SEO with link-building. No citations, no G+, or any of that shit. I see top 5 results in two weeks, without fail, in any niche. At most it takes 6 weeks it's position #1-2.

Even though I've been in this game a long time, I'm always keen to learn from others.

Comments

  • Use email spider to find business contact info on local forums and try approaching people that way. Some business owners have no idea what SEO is and what benefits it can have for their online presence. If you have their contacts you can try talking to them. Some might not be interested but some will it's all down to your sales pitch.
  • bestimtoolzbestimtoolz High PR WEB 2.0 posting service - affordable !
    The best source of really good clients is ADWords (((:, this what I do when I look for a client in specific area I hit the ones from the 1st page on specific local terms (only ADWords ones), I check if their sites are not listed on the 1st 3 pages of organic results and contact them with my proposal

    If they are able to spend so big money on AdWords (many of them paying even 30$/click) they are more than happy to cut that costs by half for SEO and get 2x more visitors. I got that way many clients who cancelled their AdWords campaings and move on to SEO (:
  • Cheers @bangkoklad that's a good idea. Usually I get my clients through word of mouth so I hardly chase new clients. Totally agree that people don't know what SEO is, that's why I went for odd keywords like 'more website customers/visits' etc.

    Cheers @bestimtoolz yup that's a good idea too. Dummies that spend too much on PPC (or spend anything) as it's just a waste of cash.
  • Yes, now and then you have to go to customers if they don't come to you. I sometimes try googling some local keywords and go to pages 4-5 and visit sites appearing there. I tell the site owners I can help them get to page 1 and show them my success with previous clients and some of them will be interested. There's so many ways you can find new clients in the untapped market people never think about.
  • 2Take22Take2 UK
    edited September 2014
    Hi JM, if you want local clients, then you're going to need to be where they hang out, be that on, or offline. Business forums (Like UK business forum) can be a good place to pick up clients, but it can take a while to build up a rep, and there's obviously a lot of time wasters.

    I know a guy that used to ring up the number on every junk mail flyer that he got through his letterbox, and ask them if A they had a website, and B if they wanted more customers via SEO etc. Worked really well for him, but it obviously relies on you being able to build up a rapport quickly with people over the phone.

    Sometimes I think that we put too much emphasis on the IM side of things, when we could get a much better return on our time by just going head to head with our potential clients.... but maybe that's just me?

    Glad to hear that you're winning in the local SERPs BTW. :)
  • goonergooner SERLists.com
    @judderman - I've tried the Paypal hands-off kinda deal and i didn't get a single sale. As you know most local business owners need information and persuasion before they sign up.

    Here's a couple of methods that work for me:

    1) Directory type sites for either a local area or a specific industry. You can sell advertising space very cheaply, this is a quick sale because it's such a low figure and it builds trust and gives you a foot in the door to sell higher priced services. This method brings in enough clients for me alone. But you have to invest in site building and SEO to gain exposure for the site.

    2) @2take2's method above works well. You can extend that to local newspapers too. If people are advertising in local papers, it tells you 2 things: They have money to spend on advertising and they don't really know what to do with it because i don't think anyone really reads local papers anymore. I did this a lot when i first started up, i just sent them a flyer usually and followed up with a call after a few days.

    3) Hire sales staff on commission only basis. I've done this as well and it works well. There's a lot of students out there that need to make some money and are too lazy to do any real work for it lol. Get them to cold call for you and pay them anything from 50% - 100% of the first month's payment for any SEO services they sell. They can make a few hundred per week for making calls and you get new clients, it's a win-win but it's not easy to find reliable people to do the dirty work.

    4) Business groups and forums. You could get involved in discussions etc but that's probably more work than you want to do. I would contact them and ask to buy banner space on the site or do PPV and get a pop up over some of the popular local business forums, offer a free SEO consultation or something like that. 
  • Thanks all for your input, certainly plenty to go off. 

    Now I just need to find some spare time...
  • theruskitheruski From Russia with Heart
    Look on second page of google for clients in your area and contact them.

    People on second page of the google wants to be on the front page.
  • MorphManMorphMan British Expat lost in S.E Asia
    No one seems to of mentioned Facebook advertising - pretty cheap last time I used it 
  • theruskitheruski From Russia with Heart
    MorphMan yes good one. FB Advertising is cheaps way also to get the leads but there is also another way with the facebook which is FREE.

    What you do with it is find fb groups and join the group like buy and sell groups.

    Post your service in the group. Job is done! Start looking at next luxury car to buy!

    To find groups there is great software for this called SOCIAL LEAD FREAK socialleadfreakpro.com. Okay the software is not free but is very powerful for stomping through fb groups and finding targets. I bought pro version and its magic.

    Also the software allows ability to export all members of groups to your fb campaign which saves lots of money if you are thinking to do fb advertising, so then you is targetting the exact members of groups.
  • edited September 2014
    @JudderMan

    All of my clients have come through word of mouth, referrals, and from my existing network of contacts, friends, etc. Just go out and socialize, talk to people, mingle. So many people own businesses and need help with this stuff, especially the help of someone they can trust because they know you or because you're a friend of a friend, or because you "just happened to meet at social event".

    And be willing to get your foot in the door with some basic web work. Once they've paid you to do a few webdev tasks like add a page to their website, do a re-design, or do some basic web maintenance, it will be that much easier to upsell them on seo services a month or 2 down the line. And once you've done that you can even work your way in as more of a marketing consultant. Think beyond just SEO.

    And if you do a good job, are honest, give clients value, and build a solid reputation, you'll have people beating a path to your door. Being a friendly, trusted marketing consultant to these business owners goes a longgggg way. Sincerely try to help businesses succeed, that's my recommendation.

    Remember that most businesses are being bombarded with emails and phone calls about web & seo services on a near daily basis. Don't be just another one of these people that cold call low ranked businesses. Maybe it will work, but if you want to make good money and have clients for the long haul then positioning yourself differently is the way to go.  And that means getting out there and networking and meeting people.

    Also, SEO & Marketing isn't cheap. This isn't Tinder/plenty of fish. You can't expect people to just look at your website and jump into bed with you. You need to build trust, have them reach out to you, educate them on your site. Maybe your copy or the feel of your business isn't "coming off" well to prospective clients looking at your site.

    You said: "The reason being is I've cracked local SEO with link-building. No citations, no G+, or any of that shit. I see top 5 results in two weeks, without fail, in any niche. At most it takes 6 weeks it's position #1-2."

    I dont't understand this. Are you only wanting organic rankings? Why would you not want to get your clients ranked highly in local / maps as well? Just curious.


  • Thanks guys. lots to go off there.

    @dr0ne as said nearly all of my clients come from word of mouth as well, usually client referrals, but I want more local clients in my city. I have been in this game for a long time, but hardly ever go searching for clients. As mentioned, my site is ranking for local stuff/generic online marketing stuff but not really getting many clients through.

    Totally appreciate your idea for being an all-in marketing company but I have no design skills nor want to go down that path. If SEO fails then I might do as I can easily outsource it and be a middle man, but I always find this risky as even my most trusted sources aren't as reliable as I am and never have the same work ethic.

    I rank above maps ;) It goes Adsense, me, maps. I've had loads of results like this for very difficult keywords too.

    I've ranked local lead gen sites but had no bites when it comes to selling them leads or the site itself. I still don't get this - it's 1,000 times better than Adsense as I have customers with cash in their pockets ready to buy scaffolding, rent plant equipment, car hire, insurance, loans - instead I have to use affiliate networks that scrub way too much and the pay is crap as well.

    I've used people that go to networking events to talk about/ sell my services. With a new baby I don't have time for networking or any social life :) at the moment. After writing the above, the marketing company that sub-contracts work to me has 2 new clients so maybe I should just stick to non-local/national stuff. I just like the idea of having people nearby as clients rather than the majority being 400 miles away or overseas.
  • theruskitheruski From Russia with Heart
    With internet you dont need local clients.

    Local clients always say "hey...come and have a coffee and lets discuss my ideas".

    F*ck to dat.

    If I were you I would be looking at "local clients" on the other side of the world a long ways away from you.
  • Yeah true I hate people wasting my time and don't see why people always drink coffee LOL especially at £3/$5 a cup...

    Then again distance makes communication a problem I've always found. When I lived in SE Asia I did alright but the trust level and income increased 10 fold when I returned to the UK, because at least they could call me up at normal times of day and meet up once a month.
  • goonergooner SERLists.com
    The local clients are always the best ones for me, i have clients in lots of different places but the ones i know personally are my best clients.

    JudderMan - Another idea is to specialise in just a few niches. I kinda fell into that because i was getting lots of referrals from the same niche, i since expanded that to build led gen sites for that niche (example: SEO for *niche*).

    The benefits are you become a very trusted source in that niche, even for someone who doesn't know you because you can pull out a huge portfolio of ranked sites in that clients niche. Also makes it easy for me to build niche PBNs, which makes it easier to rank the client sites and my lead gen sites.
  • steelbonesteelbone Outside of Boston
    what i've been doing is building a quick one page site say for dog training la.

    If i can rank that no problem...then i know i can rank a real site if u will...Then i use a call center to call everyone on pages say 2-5...Little easier selling to them when i can say hey my cheezie one pager is on page 1...lol

    Now i can 301 that site to the client i get and then start working on there site as well....there happy because they get traffic right away
  • How do you guys go about pricing. Do you look at customer value or use a multiple of the Google ad CPC?

    I have noticed a huge difference in CPC for different localities where the local businesses I guess, are a few years behind global trends. And not taking advantage of the cheap rates.

    I know that there's a lot more to this than just differences in CPC, parity of customer value etc. But curious about the rationale behind your pricin
  • theruskitheruski From Russia with Heart
    @steelbone - very good strategy that is. i likes it alot.
  • A combination of AdWords, social networking promotions and direct contact (finding contact information online) should do the trick
  • @icarusVN I just have a standard set price for local. If they can't afford it, then it's usually the case that their business doesn't have enough searches in G for local and I don't want to waste my time with them.

    Think I'm gonna go down the @steelbone route and create a tonne of landing pages as either a fowarding page or sell them leads through it, I've just bought a pretty cool looking WP theme as I suck with design so this fits nicely.

    @gooner I like the idea of being a specialist in a certain niche, especially when it comes to PBNs...interesting...


  • @judderman - you can always try do dominate very competitive niche and use your real whois information. Clients who are able and willing to pay the most will be curious - why do you sit on spot 1 and will contact you themselves.

    For local clients who do not know what seo is strategies mentioned above are good enough.
  • @RayBan yup, think I'm gonna go down this route. I prefer to own the sites/landing pages so that if they don't pay I remove the 301/links to their site. I've spent way too many years chasing payments.

    I was sat at the top for used cars + city and cheap used cars + city and various building work/property work + city and no one wanted the site/traffic.
  • ronron SERLists.com
    @JudderMan - I had no idea this thread was going on. I posted my rants and advice on local seo on this thread, for what it is worth:


    Local is a PITA unless it is structured properly.
  • Thanks man.

    For my local clients I'm ranking above the GPlaces pages, just below the Adwords for some big terms too and London keywords, so I just want more clients now but in the same breath I really don't want more as it's more headaches with their retardedness.
  • @FrankCapra& @RayBan , hot dog! that's a good idea
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