he needed 2 days for (api) access after my payment... service with 10 threads is really slow... one day later spamvilla down for me, no response from kelvin... IP/port ending 130:8300... (why no big server?)
Read the spamvilla thread, general feeling is that any response from them takes 2 days or more.
There's no excuse for it really, if you can't handle the number of support tickets coming in, how hard is it to hire someone for a few dollars an hour to deal with them?
not any response is slow but downtime-, payment- or technical difficulties-tickets, every other response was in 24h in the last days. Cancel the service is bad solution and i NOT use SER...
Everyone has their own choice to make but personally i won't use a service that works "sometimes" and who respond in a timely manner "sometimes". Especially when you don't need recaptcha to get good rankings with SER.
I have just change from spmvilla to megaocr and i think i manage to save cost on captcha because spmavilla only can solve recaptcha and megaocr can solve many type of captcha and i am quite happy with megaocr.
When everytime i have problem on spamvilla and use their spamvilla account support, i never getting reply back fast or they never reply me back. :-/
I am having problems again with one of my plans and i am still waiting for the past 12 hours for someone to fix it.
This will be my last month using spamvilla. I will be moving to megaocr after my plans will expire. I've tested one account on megaocr for the past 8 days and i didn't had any downtime. I think it`s more than enough since spamvilla server drops every day.
Spamvilla is a great service but the only problem is their support. I guess if they wanted to fix this problem they could hire some indian people to take care of the people and make an web app for them where they can restart our ports etc.
Spamvilla is NOT a great service. It's down all the time. I'm amazed really. I check like every 2. day if the captcha service works and surprise... 50% of the time it does not work. I have canceled my subscription. It actually worked better in the beginning when it was working on Kelvins own servers or something like that.
I have written to Sven about this before and got no reply. I can't understand why MegaOcr have this bad rep (and it's even written in the GSA settings). SpamVilla should have the same description (unstable - bad support).
That's the huge problem with captcha services that rely on external servers - deliver an ongoing uptime - we were quite impressed by the initial spamvilla results - but as the service grew in users, the downtime increased exponentially.
It really is a good service if it's running - but lately it's getting really (!) annoying with the frequency of the downtime - it's time to scale the server database and deliver a STABLE service. Otherwise the initial attraction of most of the users here will unfortunately swap over to disappointment and spite.
I had to cancel mine as well. Mainly cause I refuse to pay for something that is down all the time. and I agree with all the others. When it was working it was worth the $100 a month I was paying. But with the downtime I wouldn't pay more than 10$ a month for it.
I bet $300 that Kelvin will come in and say it has been running fine for a week and its all of our own fault b.c of settings with our machines are us going over limits.
Comments
There's no excuse for it really, if you can't handle the number of support tickets coming in, how hard is it to hire someone for a few dollars an hour to deal with them?
But when it works, it really works, and this service has saved me lots of dollars...
But if you're happy i'm happy for you
When everytime i have problem on spamvilla and use their spamvilla account support, i never getting reply back fast or they never reply me back. :-/
I have written to Sven about this before and got no reply. I can't understand why MegaOcr have this bad rep (and it's even written in the GSA settings). SpamVilla should have the same description (unstable - bad support).
It really is a good service if it's running - but lately it's getting really (!) annoying with the frequency of the downtime - it's time to scale the server database and deliver a STABLE service. Otherwise the initial attraction of most of the users here will unfortunately swap over to disappointment and spite.
my own experience. ( Don't take personally)