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SER not listening to my drip settings...

edited September 2012 in Need Help
Hi, I'm new here and this question may have been asked before but I couldn't find it. I have the program set to pause project after 20 verification's for 1440 minutes... however it keeps going and is currently at 60 verified and 200 submissions. What am I doing wrong?

Also, as a side note - are there any good case studies, or guides on using this software successfully with a new site? 
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