Translate with deepl api (paid)

I try to translate with deepl api (paid) but it seems doesn't work.
I have tried with 10 articles in english.
The result is the same article article in english.
Sometimes i have too many requests...

Comments

  • SvenSven www.GSA-Online.de
    And you have a valid api key? If so, please send me that one via private message and also the project you want to translate.
  • dodwandodwan France
    Yes i have a valid api key
  • dodwandodwan France
    I have always too many requests sometimes...
  • SvenSven www.GSA-Online.de
    always sometimes? Well I don't know the restrictions of your api key here...maybe just a few translation attempts are allowed? What error do you get in detail?
  • dodwandodwan France
    Almost always the error "Too Many requests" in GSA.

  • dodwandodwan France
    I have a paid api... You can't ask to deepl?
  • dodwandodwan France
    On the website i have:
    Due to too many requests coming from your IP address, access to the free DeepL Translator has been temporarily disabled. Please try again later, subscribe to DeepL Pro, or contact us at block@DeepL.com, stating your IP address.

    It is strange i don't use a lot deepl
  • SvenSven www.GSA-Online.de
    are you maybe connected over a proxy or vpn?
  • No proxy or vpn

    Dear Jonathan,

    Thank you for your email.

    We are sorry to hear that you have received this error message.

    That is very odd. Could you please send us the API request and response that showcases this problem. This would allow us to investigate the problem in more detail.

    Thank you for your patience. Should you have any remaining questions, please do not hesitate to contact us again. Have a nice day on behalf of the entire DeepL team.

    Best regards,

    DeepL Support
  • The software translate all the content of the project? and not only one version of the article? Maybe it is why there is a lot of requests?
  • SvenSven www.GSA-Online.de
    oh yes, it is translating each article you have selected in the listing.
  • all the variations?
  • SvenSven www.GSA-Online.de
    you mean the spin syntax? No, it will translate only one variation.
  • SvenSven www.GSA-Online.de
    I would need to debug this with your api key...can you share it in private message for a couple of tests?
  • SvenSven www.GSA-Online.de
    I was now able to debug with your API key (thanks for sending it). However, I have not gotten to a point where an error is returned. Is that maybe some special article you try to translate or is it appearing all the time onwards at a certain situation?
  • No specific situation

    the first time it can work during a moment for one or 5 articles for example.
  • SvenSven www.GSA-Online.de
    can you then please send me a project you translate where it appears? I would then make some more API calls till I get it. I just don't want to over-use your key.
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