9.3.8 crashes straight away, every time

toasterman

When I try to open SER after updating to the latest version, it crashes.
The 'previous version' in the start menu is the same version as this because I tried to reinstall it to fix it, so both are the same version and I can do nothing.
I tried with both with "run as administrator" and without, should it be that, but both do the same.

There are two different results when opening the application:

1) SER has stopped working windows error

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    Search_Engine_Ranker.exe
  Application Version:    9.3.8.0
  Application Timestamp:    2a425e19
  Fault Module Name:    ntdll.dll
  Fault Module Version:    6.3.9600.16502
  Fault Module Timestamp:    52c35a76
  Exception Code:    c0000005
  Exception Offset:    0001e12c
  OS Version:    6.3.9600.2.0.0.16.7
  Locale ID:    1033
  Additional Information 1:    7200
  Additional Information 2:    720081d38e2c18171619c24496176a96
  Additional Information 3:    0951
  Additional Information 4:    095180183b9308e675318acf1abf5d93

2)


Please help. Let me know if you need any more information and how to get it.

Thanks,
toasterman

toasterman

Some extra information

I different error when opening not as administrator. Doesn't happen every time, just randomly.



Thanks,
toasterman

satyr85

I use 9.38 for nearly 24 hours (or something like this), 100 threads, no crash on my side. Windows 2008 r2.

mynameis940

I have updated GSA SER as well and now I can't use it. Even the 'SER_old' file is crashing now. Any help?